Privacy Policy

Tapped One LLC ("TAP," "we," "us," or "our") operates the website tappedone.com and the TAP NFC business card platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Information You Provide:

• Account Information: Name, email address, phone number, company name, job title, and billing address when you create an account or place an order.
• Card Profile Data: Contact information, social media links, photos, and other content you add to your digital business card profile.
• Payment Information: Credit card numbers and billing details processed through Stripe. We do not store full credit card numbers on our servers.
• Communications: Emails, support requests, and other correspondence with us.

Information Collected Automatically:

• Tap Analytics: When someone taps or scans your NFC card, we record the date, time, approximate location (city/region derived from IP address), device type, and browser.
• Usage Data: Pages visited, features used, clicks, and session duration within the admin dashboard.
• Cookies: We use essential cookies for authentication and preference storage. Analytics cookies are used with your consent.

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To process orders, payments, and deliver NFC cards
• To display your digital business card profile when someone taps your card
• To provide tap analytics and lead capture features
• To send transactional emails (order confirmations, tap notifications, invoice receipts)
• To send marketing communications (only with your consent; you may opt out at any time)
• To respond to customer support inquiries
• To detect and prevent fraud or abuse

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Stripe (payments), email delivery services, hosting providers — only to the extent necessary to operate the Service.
• White-Label Partners: If your account was created through a white-label partner, that partner may access your card and account data within their scoped portal.
• Legal Requirements: We may disclose information if required by law, subpoena, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain your account and card data for as long as your account is active. Tap analytics data is retained for up to 24 months. You may request deletion of your data at any time by contacting us at support@tappedone.com.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure session handling, password hashing (bcrypt), and access controls. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications
• Request a copy of your data in a portable format
• Withdraw consent for data processing

To exercise these rights, contact support@tappedone.com.

7. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Tapped One LLC
Email: support@tappedone.com
Website: tappedone.com